Draft, review before launch.
Privacy Policy
Last updated: [DATE]
Front Porch Water Filtration ("we," "us") is a local business serving homes in Carmel, Fishers, Noblesville, Westfield, Whitestown and Zionsville, Indiana. This page explains, in plain English, what information we collect when you contact us and what we do with it.
What we collect
When you fill out our consultation form, call us or text us, we collect what you give us:
- Your name, mobile phone number, email and street address
- Your city and whether your home is on city water
- What you tell us about your water and what you'd like help with
We also collect basic information about how you found us, like which ad you clicked (for example, "utm" codes and a Facebook click ID in the web address). Our website may use tools like the Meta Pixel and Google Analytics, which use cookies to help us see which ads work. You can limit this through your browser and ad settings.
How we use it
- To contact you about your free consultation and schedule it
- To look up your city's water report for your address
- To give you a recommendation and price, and to schedule installation, filter deliveries and maintenance if you become a customer
- To answer your questions and keep records of our work
- To understand which of our ads are working
Text messages (SMS)
If you give us your mobile number and agree on our form, we may call or text you at that number about your consultation, appointments, installation and filter deliveries. Message frequency varies. Msg & data rates may apply.
- To stop texts: reply STOP to any message. We'll send one message confirming you're unsubscribed, then stop.
- For help: reply HELP, or call or text (317) 827-7769.
- Agreeing to texts is not a condition of buying anything from us.
We don't sell or share your phone number
We do not sell, rent or share your phone number or text messaging consent with anyone for their marketing. Your mobile information and SMS opt-in are not shared with third parties or affiliates for marketing purposes.
We only share information with people who help us run the business and serve you, such as our licensed local installers, our website and form host, our texting and email providers, and our scheduling tools. They may only use it to help us. We may also share information if the law requires it.
How long we keep it
We keep your information as long as we need it to serve you and keep normal business records. If you'd like us to delete your information, just ask.
Your choices
- Ask us what information we have about you
- Ask us to correct or delete it
- Opt out of texts at any time by replying STOP
Kids
Our services are for adults. We don't knowingly collect information from children under 13.
Changes
If we update this policy, we'll post the new version here with a new date.
Contact us
Call or text (317) 827-7769.
Email: [YOUR EMAIL]